Marielle Ong
The app is becoming convoluted and a little
sketchy. A task-based promo pops up where you can earn
LazRewards for browsing or clicking on items for several
seconds. The prize gets high, and then it disappears before
you get the chance to claim it. Then you can no longer find
it anywhere. It's weird and frustrating.
392 people found this
review helpful
Lazada Mobile
11 September 2025
Marielle Ong, it's concerning to hear that the
task-based promo experience feels confusing and
elusive. We truly appreciate your feedback, as it
helps us understand user experiences better. If you
have more details to share, please reach out through
the in-app support. Thank you for your insights!
Bryan Jay
Lazada is a reliable online shopping
platform with a wide variety of products, from electronics
to fashion. Prices are competitive, and there are frequent
sales and vouchers. The app is easy to use, and order
tracking is clear. Delivery times can vary depending on the
seller, but customer service is usually responsive. It’s a
convenient app for daily shopping needs.
2,408 people found this
review helpful
Lazada Mobile
9 July 2025
Thank you for the wonderful rating! We appreciate
your positive feedback on the app's reliability,
variety, and ease of use. It's great to hear
that you find the competitive prices and customer
service beneficial for your shopping needs! Your
support means a lot to us!
Jessica
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Try Lazada if you want to experience the
most useless and incompetent customer service and app ever.
They sell fake illegal products, if you contact them
customer service will waste an hour of your time and promise
you will receive an email with help. No one will ever email
you, they are liars and scammers, they just waste your time
until you give up. I have contacted customer service so many
times, wasted more hours than you can imagine and they never
help, they just lie and take your money.
1,059 people found this
review helpful
Lazada Mobile
25 May 2025
Terima kasih atas masukan Kakak. Kami sangat
menghargai pengalaman Kakak dan akan terus berupaya
untuk memperbaiki layanan kami. Jika ada isu yang
ingin didiskusikan, silakan hubungi tim "Support"
melalui chat di Aplikasi Lazada. Kami berharap dapat
melayani Kakak lebih baik di masa depan!